SUCCESS STORY
When procurement becomes a growth lever: How KEARNEY transforms the cost block in Technical Service Procurement into a strategic advantage.
CUSTOMER DESCRIPTION
Dialectica is a leading global knowledge-sharing platform that supports advisory and investment firms with customized research services.
Kearney is an internationally recognized strategy consultancy specializing in operational excellence and complex transformation projects.
KEY FACTS
Industry: Consulting
Region: Europe
Time zones: CET
Period/year: Intensive two-week project phase July 2025
Teams: Kearney Paris & ERIKESLY Advisory & Consulting
Services: Operating model, governance, performance management with a focus on technical services procurement
OUTPUT SITUATION
We were commissioned by Dialectica to support the renowned international strategy consultancy Kearney in the area of technical service procurement. Dialectica acted as the client, Kearney was the direct project partner.
Kearney aimed to gain a comprehensive understanding of current best practices and efficiency levers in technical service procurement. This should make it possible to implement modern, efficient procurement processes internally and with customers.
IMPLEMENTATION
We carried out the following activities as part of the project:
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Provision of sound data and benchmarking results for the operating model
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Development of savings potential through volume bundling and regional consolidation
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Analysis and recommendation of make-or-buy strategies to optimize resource allocation and supply chain efficiency in technical service
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Advice on the selection and definition of specific KPIs and ratios for the effective management of Technical Service Procurement in order to make transparency, efficiency and compliance measurable
RESULT & NEXT STEPS
Our analysis has provided sound data-based findings that enable Kearney to strategically modernize Technical Service Procurement for industrial end customers. The combination of efficient performance management and innovative operating models optimizes control mechanisms and taps into sustainable savings potential.